General Rules and Guidelines
Quote from Nestor Laborier on 01/05/2026, 14 h 57 minWelcome to our Product Support Forum. This forum exists to provide technical assistance, share knowledge, and foster constructive discussions related to our products and services. To ensure a professional, efficient, and respectful environment for all participants, all users are required to follow the rules outlined below.
1. Professional Conduct
Treat all members with respect and courtesy at all times.
Harassment, abusive language, personal attacks, discrimination, or inflammatory remarks will not be tolerated.
Maintain a professional and constructive tone in all posts.
2. Stay On Topic
Post questions and comments only in the appropriate categories.
Ensure that your contribution is relevant to the product or topic being discussed.
Off-topic, irrelevant, or disruptive posts may be removed.
3. Clear and Accurate Information
When requesting support, provide clear and complete information (e.g., product version, environment, error messages, and steps already taken).
Do not intentionally post false, misleading, or unverified information.
Use descriptive titles that accurately reflect the content of your post.
4. Search Before Posting
Before creating a new topic, search the forum to determine whether your question has already been answered.
Duplicate topics may be merged or closed by moderators.
5. Prohibited Content
The following content is strictly prohibited:
Offensive, defamatory, or unlawful material
Spam, advertising, or promotional content not explicitly authorized
Sharing of confidential, proprietary, or personal information (including license keys, passwords, or private user data)
Pirated software, cracks, or instructions to bypass security mechanisms
6. Intellectual Property
Respect intellectual property rights.
Do not post copyrighted material unless you have the legal right to do so or it falls under permitted use.
7. Moderator Authority
Forum moderators are responsible for enforcing these rules.
Moderators may edit, move, lock, or remove posts that violate forum guidelines.
Repeated or serious violations may result in temporary or permanent suspension of forum access.
8. No Guarantee of Official Response
While we strive to provide accurate and timely assistance, responses may come from other community members and are not guaranteed to represent official support unless explicitly stated.
9. Rule Updates
These rules may be updated at any time without prior notice.
Continued use of the forum constitutes acceptance of the most current version of the rules.
Thank you for your cooperation and for contributing to a helpful and professional support community.
Welcome to our Product Support Forum. This forum exists to provide technical assistance, share knowledge, and foster constructive discussions related to our products and services. To ensure a professional, efficient, and respectful environment for all participants, all users are required to follow the rules outlined below.
1. Professional Conduct
-
Treat all members with respect and courtesy at all times.
-
Harassment, abusive language, personal attacks, discrimination, or inflammatory remarks will not be tolerated.
-
Maintain a professional and constructive tone in all posts.
2. Stay On Topic
-
Post questions and comments only in the appropriate categories.
-
Ensure that your contribution is relevant to the product or topic being discussed.
-
Off-topic, irrelevant, or disruptive posts may be removed.
3. Clear and Accurate Information
-
When requesting support, provide clear and complete information (e.g., product version, environment, error messages, and steps already taken).
-
Do not intentionally post false, misleading, or unverified information.
-
Use descriptive titles that accurately reflect the content of your post.
4. Search Before Posting
-
Before creating a new topic, search the forum to determine whether your question has already been answered.
-
Duplicate topics may be merged or closed by moderators.
5. Prohibited Content
The following content is strictly prohibited:
-
Offensive, defamatory, or unlawful material
-
Spam, advertising, or promotional content not explicitly authorized
-
Sharing of confidential, proprietary, or personal information (including license keys, passwords, or private user data)
-
Pirated software, cracks, or instructions to bypass security mechanisms
6. Intellectual Property
-
Respect intellectual property rights.
-
Do not post copyrighted material unless you have the legal right to do so or it falls under permitted use.
7. Moderator Authority
-
Forum moderators are responsible for enforcing these rules.
-
Moderators may edit, move, lock, or remove posts that violate forum guidelines.
-
Repeated or serious violations may result in temporary or permanent suspension of forum access.
8. No Guarantee of Official Response
-
While we strive to provide accurate and timely assistance, responses may come from other community members and are not guaranteed to represent official support unless explicitly stated.
9. Rule Updates
-
These rules may be updated at any time without prior notice.
-
Continued use of the forum constitutes acceptance of the most current version of the rules.
Thank you for your cooperation and for contributing to a helpful and professional support community.